iOS 8.0.1 Withdrawn After Broken Cellular Reception and Touch ID Complaints

By | September 24, 2014

Today Apple released iOS 8.0.1, the first update for the new iOS 8. It was designed to fix a whole heap of problems, but unfortunately that’s not what eventuated. As soon as the update was released the reports started coming in: iOS 8.0.1 was breaking features like Touch ID and cellular reception. The faulty update was eventually removed by Apple, but by that time many people had already installed it.

Downloading the update created immediate problems for users, including not being able to connect their iPhone’s to a cellular network and the message ‘no service‘ showing. There were also issues with the Touch ID after downloading the update, with users saying that the feature wasn’t working – this feature allows users to unlock their iPhone by using their fingerprints.

Apple investigating iOS 8.0.1 problems

The goal of iOS 8.0.1 was to repair the bug the stopped developers from launching HealthKit apps in the Apple Store, and another bug that stopped users from uploading videos and photos from Safari. In addition, the update was meant to improve reliability of the ‘reachability‘ feature on both the iPhone 6 and iPhone 6 Plus. Reachability means that it’s easier for a user to operate large phones with one hand.

The update was also designed to correct problems which related to third-party keyboards; ringtones not being restored from the iCloud Service, and third-party app access to the Photo Library. Further, iOS 8.0.1 was designed to prevent unexpected cellular data usage when Apple devices receive text messages; in addition to providing greater support of ‘Ask to Buy‘ for Family Sharing for in-app purchases.

“We are actively investigating these reports and will provide information as quickly as we can,” Apple initially said in a statement. In the meantime, we have pulled back the iOS 8.0.1 update.”

Apple later advised that it had worked to address the issue:

“We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. Affected users can reinstall iOS 8 through iTunes, for more information visit support. We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.”

You may recall that last year Apple brought out iOS 7.0.1 only a matter of days after iOS 7 was launched, to fix a fingerprint problem with the iPhone 5s. Then, another week later iOS 7.0.2 was released in order to fix a bug with the lock screen.

iOS 8 is compatible with the iPhone 4S and later models; any iPad released from the second generation and later, plus the fifth-generation iPod Touch. One of the features that’s specific to only the iPhones 6 and 6Plus is Apple Pay. An iOS 8 update for the iPhone 6 and iPhone 6 Plus will be released in October this year, and this update will be for the mobile payments service: this service will work with the NFV chip in the new iPhone’s.

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